Terms & Conditions

Terms & Conditions

Terms & Conditions



We accept major credit cards including Visa, Mastercard, through Paypal Online. You may opt to pay Cash on Delivery. If you choose or prefer to collect the goods from our store, we accept cash payments. Local Bank card and Major Credit Cards are all accepted in store. All prices quoted include 18% VAT. All items remain property of Me5 Hair & Beauty Supplies until goods are fully paid.



Providing the items are in stock at the time we receive your valued order the goods will be dispatched 4 working days. All items are fully checked, tested and set up to professional standards before dispatch.


Delivery Charges

€3 + VAT is the standard delivery charge to Malta and €5 + VAT to Gozo Malta. Free delivery when spending €150. For delivery charges outside Malta but within the EU/Europe, you may place order and we will quote the shipping charges accordingly.


Shortages And Damaged Items

Goods must be inspected on delivery and all claims for shortages or damages must be reported within 24 hours of receipt of goods.


Returned Goods 

If goods have been ordered in error, a returns authorization must be requested. The order number must be quoted. No refund will be given. Items need to be exchanged with other items. Goods must be returned to store within 4 days of receipt subject it is unopened, unused and in perfect condition including original packaging. The seller accepts no responsibility for lost parcels or the cost of postage. Postage on the original order will not be refunded. The delivery fee for any alternative items is to be paid for by The Buyer.

Items received not in a perfect condition, used or opened from the original packaging, will incur a 50% used and/or restocking fee.


General Information

Goods are sold on the understanding that they are used for their intended purpose. Always follow instructions as indicated with the products. All items are intended for professional use only.  By placing an order with Me5 Hair & beauty Supplies, you are confirming that you are in business and purchasing the goods for the purpose of that business and not for personal use. All products sold on this website are intended for those qualified in the hairdressing or beauty trade. Customers should be qualified to use the products sold on this website. Goods are sold on the understanding that they will be used for their intended purpose. No responsibility will be accepted by The Seller, for trained or untrained personnel without qualified supervision using or mis-using equipment supplied by The Seller. If you are a business customer, it is your responsibility to ensure that you are insured for products that you are using and we reserve the right to ask you for proof of professional status. All precautionary measures prior using the products should be carried out especially when it comes to Hair Colour, Hair Chemical products and related items.




Cancellation after despatch cannot be accepted.

These Terms & Conditions of sale do not affect your statutory rights as a consumer.

Product Authenticity

We confirm that all products are authentic and original products. NO FAKE Products are available on our website or in stores.

Guarantee / Warranty

Products, were applicable, are covered up to a maximum of 24 months. Parlux & Albipro are covered with a manufacturer warranty period of 6 months.



Prices and special offers are correct at the time of goods being displayed on the website but are subject to change without prior notice. Prices are inclusive of VAT but delivery costs are not included. It is possible that some of the products in our catalogue may be mis-priced. 


We will verify pricing when processing your order and before we take payment.  If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order.  If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

If you have any questions or are unsure about anything regarding purchasing from the site then please feel free get in touch with us and we will answer any questions you may have.


Special Offers


Please note that all offers are subject to availability. 


Coupons / Discount Codes


Offer cannot be used in conjunction with any other offer or promotion. 



Website Reviews

  • We thank you for sharing your views with us and other customers, however all reviews will be monitored before they are posted so please follow our guidelines:
  • You can review any product for sale
  • Reviews must be relevant to the product in question and not be related to your experience in buying the product or having it delivered.
  • Be sure to rate each product from one to five stars. The rating displayed on the product page reflects an average of all customer submissions.

Reviews will not be posted that:

  • Contain derogatory comments directed towards other reviewers,
  • Contain content that might be considered sexually gratuitous, profane, unlawful, defamatory, libellous, abusive, incendiary, racially or sexually offensive, or obscene
  • You must not make false statements, defame or impersonate others.
  • Contain spamming or advertising.
  • Contain personal information about anyone - including yourself - such as phone numbers, postal addresses or credit card numbers.


 You can now recycle your old electrical tools with us.


If you're buying a new electrical item, we will recycle your old one for free. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination and harming wildlife and also human health.


We are pleased to offer our customers the chance to recycle their old electrical items.

Privacy Policy

Refer to the Privacy Policy on this website

You hereby declare that you have read, understood and accepted all above terms & conditions and the Privacy Policy.